Faster, more inclusive research for every team.
Ballpark is the easiest way to understand how your customers really feel. Ask questions, create interactive tasks and record responses by text, audio or video. All powered by real-time insights.
Create any type of survey
Whether you’re conducting market research, gathering customer feedback or seeking employee opinions, Ballpark provides an extensive array of question formats, including open and closed questions, multiple-choice and rating scale.
| Question | Date | Rating scale | Multiple choice | Yes or no |
|---|---|---|---|---|
| Rating scale | ||||
| Multiple choice | Question | |||
| Yes or no | ||||
| Question | ||||
| Rating scale | Image preference test | |||
| Number | Yes or no | |||
| Date | ||||
| Number |
Supercharge surveys and tests with video recording
Once you enable video and audio recording in Ballpark, you'll be able to watch and listen to your participants interactions with your website, prototypes or just sharing their thoughts out loud.
Test any website. No installs required.
All you need is the link to your website to set up a test in Ballpark. Add your task and you're ready to go.
Whether you are testing your marketing website, web app or competitor, you can get quick and relevant feedback without plugins or installing javascript snippets.
Real-time summaries, design metrics and more
Our summary view gives you quick access to aggregated data from your results which you can also share with your team.
If you’re testing prototypes or designs, you’ll also be able to view heatmaps, metrics and bounce rates, task responses and much more.
Test Figma prototypes and get rich insights
Ballpark fits right into your design workflow with a deep integration with Figma that allows you to get insights before jumping to code.
We don’t just display your prototype, but track every click, goal conversion and much more. Our paths view makes understanding the issues with your designs a breeze.
Ask participants to pick their favourite copy
Once you're happy with your ideas, launch your test and present your choices to participants.
You can even set your copy choices to be randomised or require single or multiple selection.
Add unlimited team members for free
Our mission is to democratise research and make it accessible for everyone in your business.
That’s why Ballpark comes with unlimited team members for free on every plan so that you can invite anyone in your business, from the executive team to product and marketing.
Find the right audience with over 200+ targeting options
Our huge list of targeting options makes it easy to find participants relevant to your research. That includes employment status, industry, pets, health, hobbies and even experiences with streaming and food delivery services.
Recruit from 98,000 participants
Start with a survey template
Customer feedback questionnaire template
Measure your voice of the customer by gathering feedback with this customer feedback questionnaire template. Validate product decisions with the customer insights gathered.
Design feedback survey template
Discover how effective your designs are in communicating trust and simplicity.
NPS survey (Net Promoter Score®) template
NPS is used to measure customer satisfaction and the health of your users. Use our NPS survey template to track customer sentiment over time.