PLATFORM COMPARISON
Ballpark does a few things, really, really well.
Ballpark focuses on speed and simplicity, lowering the barrier to conducting research for you and your team.
Compare reviews
A look at customers' reviews on G2.com (Updated 16/04/24)
Features
| Features | Ballpark | Maze |
|---|---|---|
| Product direction | 9.7 / 10 🏆 | 8.4 / 10 |
| Quality of support | 9.1 / 10 🏆 | 8.6 / 10 |
| Meets requirements | 8.9 / 10 🏆 | 8.2 / 10 |
| Overall rating | 4.6 / 5 🏆 | 4.5 / 5 |
| Pricing | Usage based | Seat and usage based |
Introduction
Why do companies pick Ballpark over Maze?
When we speak to our customers who have switched to Ballpark from Maze, we find the reasons often boil down to two things - usability and scalability.
Key differences when comparing Ballpark and Maze
- Ballpark enables you to democratize research fully by allowing team members and stakeholders to create surveys, conduct tests, and review responses without concerns about costs.
- Every survey or test in Ballpark can be recorded from beginning to end, making it a powerful tool for unmoderated testing but also interviews and think-aloud tasks.
- Ballpark comes with powerful tables to view and manage your responses, including multiple filters and sorting options, allowing you to hide columns and export a CSV of your customized view.
Feature comparison
A look at the core features of both platforms
| Features | Ballpark | Maze |
|---|---|---|
| Unlimited seats for free | Yes | No |
| Real-time collaboration | Yes | No |
| Video / screen session recording | Entire test | Prototype and website tasks only |
| Video guides | Yes | No |
| Copy testing | Yes | No |
| Surveys | Yes | Yes |
| Live website testing | Yes | No |
| Participant management database | Yes | No |
| In-product surveys | Yes | No |
| Tree testing | Yes | No |
| Conditional logic | Yes | No |
Create any type of survey
Whether you’re conducting market research, gathering customer feedback, or seeking employee opinions, Ballpark provides an extensive array of question formats, including open and closed questions, multiple-choice, and rating scale.
Supercharge surveys and tests with video recording
Once you enable video and audio recording in Ballpark, you'll be able to watch and listen to your participants' interactions with your website, prototypes, or just sharing their thoughts out loud.
Test any website. No installs required.
All you need is the link to your website to set up a test in Ballpark. Add your task and you're ready to go. You can get quick and relevant feedback without plugins or installing JavaScript snippets.
Real-time summaries, design metrics and more
Our summary view gives you quick access to aggregated data from your results which you can also share with your team. If you’re testing prototypes or designs, you’ll also be able to view heatmaps, metrics, and bounce rates, task responses, and much more.
Test Figma prototypes and get rich insights
Ballpark fits right into your design workflow with a deep integration with Figma that allows you to get insights before jumping to code. We don’t just display your prototype, but track every click, goal conversion, and much more.
Ask participants to pick their favourite copy
Once you're happy with your ideas, launch your test and present your choices to participants. You can even set your copy choices to be randomised or require single or multiple selection.
Add unlimited team members for free
Our mission is to democratise research and make it accessible for everyone in your business. That’s why Ballpark comes with unlimited team members for free on every plan so that you can invite anyone in your business, from the executive team to product and marketing.
Common questions
How can I start using Ballpark?
It's free to sign up and get started. Sign up to create your account.
How does pricing work?
Our pricing is based on projects created (research studies). A survey or test counts as a single project. There is no limit on the amount of questions or tasks.
Can I try Ballpark for free?
Yes! Sign-up free for a 14-day trial. We even give you a chance to hire from our panel, free of charge.